Odyssee Mobile Hoofdkantoor - Stalingradlaan 100 - 1000 Brussel - België, T +32 2 513 48 19
+32 2 513 48 19
Transparent and fair pricing
We focus on what Service Organizations with 25-500 technicians need. Nothing less, nothing more. It gives us on the one hand, far more functionality than the small apps and do-it-yourself planning tools on the market. On the other hand, our focus on organisations with 25 to 500 users enables us to have a very competitively priced solution. We handle the complexity and integration needs of your organisation as good and often better than our bigger competitors.
Rule n°1: we never forsake on a customer. Never. Because to make a success of a field force automation project, analysis, implementation and service support is as important as the software itself. Take advantage of our European dedicated customer support. And if you have a problem, the founder will make himself available for a call.
Customer Service from need analysis to user helpdesk
Complexity is a big issue in automation. And costly. Approximately 75% of company IT budget goes to maintenance of present IT soft- and hardware. Organisations are not looking for yet another solution that adds to their IT complexity. Our API enables you to integrate our solution perfectly with your existing processes and ERP-solutions. As a cloud solution, updates and maintenance, backup and security are all automatically provided, reducing complexity considerably.
Perfect integration with your existent business software
Odyssee Service comes with a complete and cloud-based solution that perfectly integrates in your IT-environment. Odyssee Enterprise Edition for organisations with 25 to 500 technicians.
Planning & Dispatching
Service Reports by intervention
Apps for field force employees (Windows Appliances)
What makes us stand out from the crowd?
Choice of 9 languages.
Detailed hierarchy of tasks, territories, planning, views and authorizations
Extended Dashboards and BI tool
Ability to integrate with ERP, CRM or financial package. Full documentation and assistance Odyssee IT if you do the integration yourself.
Integration with more than 50 ERP systems.
Do you use Microsoft Dynamics, SAP, Sage, or QuickBooks? Perhaps its Afas, Briljant or Salesforce. It might be Exact Online, Unit4 or Venice. There is no shortage of ERP or accounting systems. Compatible with over 55 different systems, you can be sure Odyssee will plug in with your ERP. Our API provides you with full direct integration between your ERP system and the Odyssee portal in 2 directions: customers, installations, parts etc..
How can we help?
Discuss your project with:
Works perfectly on :
What is the Impact of Odyssee Service App?
Be on time
More and more customers are growing with Odyssee
“The application is extremely user-friendly. Nonetheless, as a new way of working for many of our workers, I found it important that there was training provided in the second step. The workers now like to work with the app on their tablets. And with the training and the link to the Odyssee helpdesk for coaching, they have been very quick to get underway with the application.”
“Odyssee Service has a deep knowledge of Maintenance and Repair activities. That is why we started this project with them. They help us to structure all the business processes across the different business units in Belgium”
INSTALLATION AND MAINTENANCE
INSPECTION AND SAFETY
ENERGY AND UTILITIES