Odyssee Mobile Hoofdkantoor - Stalingradlaan 100 - 1000 Brussel - België, T +32 2 513 48 19

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Transparent and fair pricing

We focus on what Service Organizations with 25-500 technicians need. Nothing less, nothing more. It gives us on the one hand, far more functionality than the small apps and do-it-yourself planning tools on the market. On the other hand, our focus on organisations with 25 to 500 users enables us to have a very competitively priced solution. We handle the complexity and integration needs of your organisation as good and often better than our bigger competitors.

Rule n°1: we never forsake on a customer. Never. Because to make a success of a field force automation project, analysis, implementation and service support is as important as the software itself. Take advantage of our European dedicated customer support. And if you have a problem, the founder will make himself available for a call.

Customer Service from need analysis to user helpdesk

Complexity is a big issue in automation. And costly. Approximately 75% of company IT budget goes to maintenance of present IT soft- and hardware. Organisations are not looking for yet another solution that adds to their IT complexity. Our API enables you to integrate our solution perfectly with your existing processes and ERP-solutions. As a cloud solution, updates and maintenance, backup and security are all automatically provided, reducing complexity considerably.

Perfect integration with your existent business software

All the benefits that save you time & money

Odyssee Service comes with a complete and cloud-based solution that perfectly integrates in your IT-environment.  Odyssee Enterprise Edition for organisations with 25 to 500 technicians.

Planning & Dispatching

Time registration

Work orders 

Service Reports by intervention

Apps for field force employees (Windows Appliances)

Management Reporting

What makes us stand out from the crowd?

Choice of 9 languages.

Detailed hierarchy of tasks, territories, planning, views and authorizations

Extended Dashboards and BI tool

Ability to integrate with ERP, CRM or financial package. Full documentation and assistance Odyssee IT if you do the integration yourself.

Integration with more than 50 ERP systems.

Do you use Microsoft Dynamics, SAP, Sage, or QuickBooks? Perhaps its Afas, Briljant or Salesforce. It might be Exact Online, Unit4 or Venice. There is no shortage of ERP or accounting systems. Compatible with over 55 different systems, you can be sure Odyssee will plug in with your ERP. Our API provides you with full direct integration between your ERP system and the Odyssee portal in 2 directions: customers, installations, parts etc..

How can we help?

Discuss your project with:

 
As a senior field service expert, the Odyssee Team and myself are happy to help you out with any question on field service automation or on the Odyssee Service solutions. We have a preconfigured solution for Start-ups and small business up to 25 technicians and a powerful and flexible solution for larger service organisations up to 500 licenses. If you have specific questions about your service processes or our solutions, please contact us . 

CHARLES CONVENT

Works perfectly on :

Return on investment
 
Invoice Time: Digital invoicing is instant. It’s automatic. It does away with paperwork.
Admin performance: Who likes admin? You? Your clients? Or your technicians?
Be on time: Your customer doesn’t want to wait.
 

What is the Impact of Odyssee Service App?

85%

Invoice time

Be on time

89%

Admin Performance

93%

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Field Service 

Management 

Software 

 

Give your team a Service Automation Solution for Working, Planning & Reporting.

Customers 

More and more customers are growing with Odyssee

Testimonials

“The application is extremely user-friendly. Nonetheless, as a new way of working for many of our workers, I found it important that there was training provided in the second step. The workers now like to work with the app on their tablets. And with the training and the link to the Odyssee helpdesk for coaching, they have been very quick to get underway with the application.”

“Odyssee Service has a deep knowledge of Maintenance and Repair activities. That is why we started this project with them. They help us to structure all the business processes across the different business units in Belgium”

MAIKEL BROUWER

Romass

FRANK BOLLEN

Demtec Services 

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